Points of Contact Maintenance from Cloud Controls Matrix framework

Home
Browse frameworks
Contact us
SAMMY premium

SAMMY works best on screens 1024px wide or larger.

Cloud Controls Matrix

Browse Cloud Controls...

Audit and Assurance
Application and Interface Security
Business Continuity Management and Operational Resilience
Change Management Policy and Procedures
People
Datacenter Security
Data Security and Privacy Lifecycle Management
Governance, Risk and Compliance
Human Resources
Identity and Access Management
Interoperability and Portability
Infrastructure and Virtualization Security
Logging and Monitoring
Security Incident Management, E-Discovery, and Cloud Forensics
Supply Chain Management, Transparency, and Accountability
Threat and Vulnerability Management
Universal Endpoint Management

Points of Contact Maintenance

SEF-08: Are points of contact maintained for applicable regulation authorities, national and local law enforcement, and other legal jurisdictional authorities?

Maintain points of contact by establishing liaisons and preparing them for any investigations requiring rapid engagement with law enforcement.

Document and update security incident contact information regularly. Additionally, processes and responsibilities should be documented and maintained for information accuracy that reflects organizational changes to internal operations and external regulatory environments. Personnel sending security notifications should use these identified contacts.

Not applicable - A “N/A” answer indicates that the portion of the control in question is out of scope of the assessment. The “SSRM control ownership” column is to be left blank (e.g., greyed out), and optionally the CSP may explain why it is the case (“CSP Implementation Description”).

No - A “No” answer indicates that the portion of the control in question is not implemented, while in scope of the assessment. The CSP has to assign the implementation responsibility of the control to the relevant party under column “SSRM control ownership”, and optionally elaborate on the “why” (has not been implemented), and “what” has to be done for its implementation by that party.

Yes - A “Yes” answer indicates that the portion of the control in question is implemented. The CSP indicates the responsible and accountable parties (SSRM control ownership), and optionally elaborates on the implementation “how-to” per relevant party CSP and/or CSC.

CSP-owned - The CSP is entirely responsible and accountable for the CCM control implementation.

CSC-owned - The Cloud Service Customer (CSC) is entirely responsible and accountable for the CCM control implementation.

Third-party - The third-party CSP in the supply chain (e.g., an IaaS provider) is responsible for CCM control implementation, while the CSP is fully accountable.

Shared CSP and CSC - Both the CSP and CSC share CCM control implementation responsibility and accountability.

Shared CSP and third party - Any CCM control implementation responsibility is shared between CSP and the third party, but the CSP remains fully accountable.

Description

Maintain points of contact for applicable regulation authorities, national and local law enforcement, and other legal jurisdictional authorities.