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Cloud Controls Matrix
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A&A-06: Remediation
Remediation
A&A-06: Is a risk-based corrective action plan to remediate audit findings established, documented, approved, communicated, applied, evaluated, and maintained?
The organization should document a well-defined remediation plan that includes:

a. Remediation tasks and their risk levels.
b. Proactive, continuous monitoring (where applicable) to identify anomalies using a risk-based approach.
c. Specific task owners.
d. Milestones with due dates.
e. Deliverables and current status.

The organization should document, communicate, and enforce change management best practices to address audit findings based on a risk-based approach.
Control implemented
Not applicable - A “N/A” answer indicates that the portion of the control in question is out of scope of the assessment. The “SSRM control ownership” column is to be left blank (e.g., greyed out), and optionally the CSP may explain why it is the case (“CSP Implementation Description”).
No - A “No” answer indicates that the portion of the control in question is not implemented, while in scope of the assessment. The CSP has to assign the implementation responsibility of the control to the relevant party under column “SSRM control ownership”, and optionally elaborate on the “why” (has not been implemented), and “what” has to be done for its implementation by that party.
Yes - A “Yes” answer indicates that the portion of the control in question is implemented. The CSP indicates the responsible and accountable parties (SSRM control ownership), and optionally elaborates on the implementation “how-to” per relevant party CSP and/or CSC.
Control ownership
CSP-owned - The CSP is entirely responsible and accountable for the CCM control implementation.
CSC-owned - The Cloud Service Customer (CSC) is entirely responsible and accountable for the CCM control implementation.
Third-party - The third-party CSP in the supply chain (e.g., an IaaS provider) is responsible for CCM control implementation, while the CSP is fully accountable.
Shared CSP and CSC - Both the CSP and CSC share CCM control implementation responsibility and accountability.
Shared CSP and third party - Any CCM control implementation responsibility is shared between CSP and the third party, but the CSP remains fully accountable.
Description

Establish, document, approve, communicate, apply, evaluate and maintain a risk-based corrective action plan to remediate audit findings, review and report remediation status to relevant stakeholders.

Remediation
A&A-06: Is the remediation status of audit findings reviewed and reported to relevant stakeholders?
The organization should document a well-defined remediation plan that includes:

a. Remediation tasks and their risk levels.
b. Proactive, continuous monitoring (where applicable) to identify anomalies using a risk-based approach.
c. Specific task owners.
d. Milestones with due dates.
e. Deliverables and current status.

The organization should document, communicate, and enforce change management best practices to address audit findings based on a risk-based approach.
Control implemented
Not applicable - A “N/A” answer indicates that the portion of the control in question is out of scope of the assessment. The “SSRM control ownership” column is to be left blank (e.g., greyed out), and optionally the CSP may explain why it is the case (“CSP Implementation Description”).
No - A “No” answer indicates that the portion of the control in question is not implemented, while in scope of the assessment. The CSP has to assign the implementation responsibility of the control to the relevant party under column “SSRM control ownership”, and optionally elaborate on the “why” (has not been implemented), and “what” has to be done for its implementation by that party.
Yes - A “Yes” answer indicates that the portion of the control in question is implemented. The CSP indicates the responsible and accountable parties (SSRM control ownership), and optionally elaborates on the implementation “how-to” per relevant party CSP and/or CSC.
Control ownership
CSP-owned - The CSP is entirely responsible and accountable for the CCM control implementation.
CSC-owned - The Cloud Service Customer (CSC) is entirely responsible and accountable for the CCM control implementation.
Third-party - The third-party CSP in the supply chain (e.g., an IaaS provider) is responsible for CCM control implementation, while the CSP is fully accountable.
Shared CSP and CSC - Both the CSP and CSC share CCM control implementation responsibility and accountability.
Shared CSP and third party - Any CCM control implementation responsibility is shared between CSP and the third party, but the CSP remains fully accountable.
Description

Establish, document, approve, communicate, apply, evaluate and maintain a risk-based corrective action plan to remediate audit findings, review and report remediation status to relevant stakeholders.