Secure Utilities from Cloud Controls Matrix framework

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Audit and Assurance
Application and Interface Security
Business Continuity Management and Operational Resilience
Change Management Policy and Procedures
People
Datacenter Security
Data Security and Privacy Lifecycle Management
Governance, Risk and Compliance
Human Resources
Identity and Access Management
Interoperability and Portability
Infrastructure and Virtualization Security
Logging and Monitoring
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Supply Chain Management, Transparency, and Accountability
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Universal Endpoint Management

Secure Utilities

DCS-14: Are utility services secured, monitored, maintained, and tested at planned intervals for continual effectiveness?

Examples of utility services include but are not limited to water, power, telecommunications, and internet connectivity.

Service reviews should include activities to protect from unauthorized interception or damage and ensure the services are designed with automated failover or other redundancies if planned or unplanned disruptions occur.

Control implemented

Not applicable - A “N/A” answer indicates that the portion of the control in question is out of scope of the assessment. The “SSRM control ownership” column is to be left blank (e.g., greyed out), and optionally the CSP may explain why it is the case (“CSP Implementation Description”).

No - A “No” answer indicates that the portion of the control in question is not implemented, while in scope of the assessment. The CSP has to assign the implementation responsibility of the control to the relevant party under column “SSRM control ownership”, and optionally elaborate on the “why” (has not been implemented), and “what” has to be done for its implementation by that party.

Yes - A “Yes” answer indicates that the portion of the control in question is implemented. The CSP indicates the responsible and accountable parties (SSRM control ownership), and optionally elaborates on the implementation “how-to” per relevant party CSP and/or CSC.

Control ownership

CSP-owned - The CSP is entirely responsible and accountable for the CCM control implementation.

CSC-owned - The Cloud Service Customer (CSC) is entirely responsible and accountable for the CCM control implementation.

Third-party - The third-party CSP in the supply chain (e.g., an IaaS provider) is responsible for CCM control implementation, while the CSP is fully accountable.

Shared CSP and CSC - Both the CSP and CSC share CCM control implementation responsibility and accountability.

Shared CSP and third party - Any CCM control implementation responsibility is shared between CSP and the third party, but the CSP remains fully accountable.

Description

Secure, monitor, maintain, and test utilities services for continual effectiveness at planned intervals.