Incident Response Plans from Cloud Controls Matrix framework

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Cloud Controls Matrix

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Audit and Assurance
Application and Interface Security
Business Continuity Management and Operational Resilience
Change Management Policy and Procedures
People
Datacenter Security
Data Security and Privacy Lifecycle Management
Governance, Risk and Compliance
Human Resources
Identity and Access Management
Interoperability and Portability
Infrastructure and Virtualization Security
Logging and Monitoring
Security Incident Management, E-Discovery, and Cloud Forensics
Supply Chain Management, Transparency, and Accountability
Threat and Vulnerability Management
Universal Endpoint Management

Incident Response Plans

SEF-03: Is a security incident response plan that includes relevant internal departments, impacted CSCs, and other business-critical relationships (such as supply-chain) established, documented, approved, communicated, applied, evaluated, and maintained?

Incident response plans should provide a roadmap for handling incidents involving the organization’s cloud services and the products and services upon which those services rely. These plans should apply whether those dependencies are internal (such as IT, operations, support, and legal) or external (suppliers, vendors, partners, customers, and other third parties).

Control implemented

Not applicable - A “N/A” answer indicates that the portion of the control in question is out of scope of the assessment. The “SSRM control ownership” column is to be left blank (e.g., greyed out), and optionally the CSP may explain why it is the case (“CSP Implementation Description”).

No - A “No” answer indicates that the portion of the control in question is not implemented, while in scope of the assessment. The CSP has to assign the implementation responsibility of the control to the relevant party under column “SSRM control ownership”, and optionally elaborate on the “why” (has not been implemented), and “what” has to be done for its implementation by that party.

Yes - A “Yes” answer indicates that the portion of the control in question is implemented. The CSP indicates the responsible and accountable parties (SSRM control ownership), and optionally elaborates on the implementation “how-to” per relevant party CSP and/or CSC.

Control ownership

CSP-owned - The CSP is entirely responsible and accountable for the CCM control implementation.

CSC-owned - The Cloud Service Customer (CSC) is entirely responsible and accountable for the CCM control implementation.

Third-party - The third-party CSP in the supply chain (e.g., an IaaS provider) is responsible for CCM control implementation, while the CSP is fully accountable.

Shared CSP and CSC - Both the CSP and CSC share CCM control implementation responsibility and accountability.

Shared CSP and third party - Any CCM control implementation responsibility is shared between CSP and the third party, but the CSP remains fully accountable.

Description

Establish, document, approve, communicate, apply, evaluate and maintain a security incident response plan, which includes but is not limited to: relevant internal departments, impacted CSCs, and other business critical relationships (such as supply-chain) that may be impacted.'