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Unsupported System Components
03.16.02: Unsupported System Components
Implementation
Not applicable - Not applicable
Planned - The implementation is planned
In progress - The implementation is currently in progress
Partially implemented - The control is partially implemented
Implemented - The control is fully implemented
Alternative implementation - There is an alternative implementation in place (e.g., shared responsibility or inherited implementation)
Description

Support for system components includes software patches, firmware updates, replacement parts, and maintenance contracts. An example of unsupported components includes when vendors no longer provide critical software patches or product updates, which can result in opportunities for adversaries to exploit weaknesses or deficiencies in the installed components. Exceptions to replacing unsupported system components include systems that provide critical mission or business capabilities when newer technologies are unavailable or when the systems are so isolated that installing replacement components is not an option. Alternative sources of support address the need to provide continued support for system components that are no longer supported by the original manufacturers, developers, or vendors when such components remain essential to organizational missions and business functions. If necessary, organizations can establish in-house support by developing customized patches for critical software components or obtain the services of external service providers who provide ongoing support for unsupported components through contractual relationships. Such contractual relationships can include open-source software value-added vendors. The increased risk of using unsupported system components can be mitigated by prohibiting the connection of such components to public or uncontrolled networks or implementing other forms of isolation.