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Maintenance Personnel
03.07.06: Maintenance Personnel
Implementation
Not applicable - Not applicable
Planned - The implementation is planned
In progress - The implementation is currently in progress
Partially implemented - The control is partially implemented
Implemented - The control is fully implemented
Alternative implementation - There is an alternative implementation in place (e.g., shared responsibility or inherited implementation)
Description

Maintenance personnel refers to individuals who perform hardware or software maintenance on the system, while 03.10.01 addresses physical access for individuals whose maintenance duties place them within the physical protection perimeter of the system. The technical competence of supervising individuals relates to the maintenance performed on the system, while having required access authorizations refers to maintenance on and near the system. Individuals who have not been previously identified as authorized maintenance personnel (e.g., manufacturers, consultants, systems integrators, and vendors) may require privileged access to the system, such as when they are required to conduct maintenance with little or no notice. Organizations may choose to issue temporary credentials to these individuals based on their risk assessments. Temporary credentials may be for one-time use or for very limited time periods.