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Cybersecurity Fundamentals
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RC.CO-2 RC.CO-1 RC.CO-3
Maturity Level 2
Maturity Level 3
RC.CO-1.1
RC.CO-1.1: The organization shall centralize and coordinate how information is disseminated and manage how the organization is presented to the public.
  • Public relations management may include, for example, managing media interactions, coordinating and logging all requests for interviews, handling and ‘triaging’ phone calls and e-mail requests, matching media requests with appropriate and available internal experts who are ready to be interviewed, screening all of information provided to the media, ensuring personnel are familiar with public relations and privacy policies.
Documentation Maturity
Not applicable - Not applicable in the selected scope.
Level 1 - Initial - No Process documentation or not formally approved by management.
Level 2 - Repeatable - Formally approved Process documentation exists but not reviewed in the previous 2 years.
Level 3 - Defined - Formally approved Process documentation exists, and exceptions are documented and approved. Documented and approved exceptions < 5% of the time.
Level 4 - Managed - Formally approved Process documentation exists, and exceptions are documented and approved. Documented and approved exceptions < 3% of the time.
Level 5 - Optimizing - Formally approved Process documentation exists, and exceptions are documented and approved. Documented and approved exceptions < 0,5% of the time.
Implementation Maturity
Not applicable - Not applicable in the selected scope.
Level 1 - Initial - Standard process does not exist.
Level 2 - Repeatable - Ad-hoc process exists and is done informally.
Level 3 - Defined - Formal process exists and is implemented. Evidence available for most activities. Less than 10% process exceptions.
Level 4 - Managed - Formal process exists and is implemented. Evidence available for all activities. Detailed metrics of the process are captured and reported. Minimal target for metrics has been established. Less than 5% of process exceptions.
Level 5 - Optimizing - Formal process exists and is implemented. Evidence available for all activities. Detailed metrics of the process are captured and reported. Minimal target for metrics has been established and continually improving. Less than 1% of process exceptions.
Description

The organization shall centralize and coordinate how information is disseminated and manage how the organization is presented to the public.