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Stakeholder Risk Management Expectations
GV.OC-02: Internal and external stakeholders are understood, and their needs and expectations regarding cybersecurity risk management are understood and considered
  • Ex1:  Identify relevant internal stakeholders and their cybersecurity-related expectations (e.g., performance and risk expectations of officers, directors, and advisors; cultural expectations of employees)
  • Ex2:  Identify relevant external stakeholders and their cybersecurity-related expectations (e.g., privacy expectations of customers, business expectations of partnerships, compliance expectations of regulators, ethics expectations of society)
Tier
Not Applicable - Not applicable
No - The outcome(s) have not been meaningfully implemented.
Tier 1: Partial - Application of the organizational cybersecurity risk strategy is managed in an ad hoc manner. Prioritization is ad hoc and not formally based on objectives or threat environment.
Tier 2: Risk Informed - Risk management practices are approved by management but may not be established as organization-wide policy. The prioritization of cybersecurity activities and protection needs is directly informed by organizational risk objectives, the threat environment, or business/mission requirements.
Tier 3: Repeatable - The organization’s risk management practices are formally approved and expressed as policy. Risk-informed policies, processes, and procedures are defined, implemented as intended, and reviewed. Organizational cybersecurity practices are regularly updated based on the application of risk management processes to changes in business/mission requirements, threats, and technological landscape.
Tier 4: Adaptive - There is an organization-wide approach to managing cybersecurity risks that uses risk-informed policies, processes, and procedures to address potential cybersecurity events.
Description

Internal and external stakeholders are understood, and their needs and expectations regarding cybersecurity risk management are understood and considered