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AIMA
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Secure Controls Framework
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Incident Management
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Operational Management
O-IM-A: Stream A
O-IM-B: Stream B
Maturity Level 1
Maturity Level 2
Maturity Level 3
O-IM-B-1
O-IM-B-1: Are incidents systematically managed, documented, and regularly reviewed?
Informal Reporting
: Incident reporting is informal with minimal stakeholder communication.
Limited Communication
: Stakeholder engagement is minimal or ad-hoc.
Sparse Post-Incident Review
: Post-incident reviews are limited or informal.
0
1
2
3
Description
Informal Reporting
: Incident reporting is informal with minimal stakeholder communication.
Limited Communication
: Stakeholder engagement is minimal or ad-hoc.
Sparse Post-Incident Review
: Post-incident reviews are limited or informal.
O-IM-B-2
O-IM-B-2: Are incident response processes fully integrated, continuously improved, and regularly exercised?
Structured Communication
: Formal communication protocols with key stakeholders.
Regular Reviews
: Scheduled post-incident reviews with documented outcomes.
Tracked Improvements
: Outcomes and lessons learned are documented and tracked.
0
1
2
3
Description
Structured Communication
: Formal communication protocols with key stakeholders.
Regular Reviews
: Scheduled post-incident reviews with documented outcomes.
Tracked Improvements
: Outcomes and lessons learned are documented and tracked.
O-IM-B-3
O-IM-B-3: Are incident handling and resolution proactively managed, optimized, and regularly audited?
Proactive Notifications
: Automated and timely notifications to stakeholders.
Detailed Reporting
: Full incident reports including impact and response evaluations.
Continuous Improvement
: Systematic improvements driven by incident data and emerging threats.
0
1
2
3
Description
Proactive Notifications
: Automated and timely notifications to stakeholders.
Detailed Reporting
: Full incident reports including impact and response evaluations.
Continuous Improvement
: Systematic improvements driven by incident data and emerging threats.